A. We will only walk a dog off-lead if we can guarantee recall and, for insurance purposes, only if we have a signed agreement from you giving permission to do so.
A. We may still be able to accomodate a dog that connot be walked with others. Discuss this with us and we may be able to come to some other arrangement and price.
A. Yes. Although we do carry spare equipment and training harnesses/head collars etc. it is always best if you provide what the dog is familar with. It is common for people to use the wrong equipment for walking their dog, ie. ill-fitting harnesses, leads too long or too short etc. In such cases, we would need to make changes or use our own equipment. We would of course advise you of the best equipment for your particular dog..
A. No, but we carry towels and will dry the dog as best we can should this be necessary.
A. All walks last for one hour although occasionally we may take a little longer. We will also need to drop off and collect other dogs between walks so it is possible you dog will be out for upto one hour and a half.
A. A microchip is a small electronic component, about the size of a grain of rice, which is implanted subcutaneously (under the dog's skin). The RFID (Radio Frequency Identification) chip contains a unique, 15 digit number that can be read by a scanner. When the scanner is close enough to a microchip, the scanner energizes the microchip to transmit a very weak radio signal which displays the 15 digit number on the scanner's LCD display. The dog owner's contact details relating to each number are logged onto a database, so should the dog ever stray or be stolen it can be scanned by the authorities and returned to his owner. The owner is responsible for updating their details with the database should they change address or telephone number or the dog changes hands.
A. The microchip is injected through a sterile needle under the dog’s skin between the shoulder blades.
A. No, it does not hurt the dog. The needles are razor sharp and penetrates the skin where it is least sensitive so it should cause no more discomfort than a standard vaccination.
A. It is standard practice nowadays, that the local authority, vet practices or animal welfare organisations and charities scan any lost dogs. They would then contact the national database to find the owner’s details. The owner can then be contacted and reunited with their dog.
A. Yes, your dog will still need to wear a collar and tag that states the name and address of the owner when in a public place as required by the 'Control of Dogs Order 1992'.
A. No, not with Pet Identity UK. You would normally be charged a fee every time you amend your details on the database. Most databases offer a premium service which often works out cheaper over the course of your dogs life. But with Pet Identity UK, this service is totally FREE!